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FREQUENTLY ASKED QUESTIONS
sure, our products are very high quality
In order to shop through the website, you need to register and create a new account: Simply fill your email address, phone number and password to create an account. If you are already a Rewards Cardholder, you will automatically be logged in to our “Rewards Program” section in “Account”. You will be able to accumulate points on your balance with every purchase online and benefit from extra discounts on special occasions. If you are not a Rewards Cardholder you can register through the “Registration” section in “Account” to be able to benefit from extra discounts on special occasions and from preferential services all year round.
If you are missing an item from your order, please refer to your confirmation email to see if any items were marked out of stock. We won't charge you for any canceled items.
If you are missing items that were not marked as canceled, please contact us with your order information so we can help.
Quality is important to us; contact us here if you received a faulty or broken item.
Reasonable efforts are taken to limit the use of the information; however customer data may be disclosed in certain situations if required by law. Please refer to our Privacy Policy.
We are available to answer any question you may have in regards to the products displayed on the website at Customer Support or by phone at 00961- 71586877 The product code, (SKU) displayed in the product page, will be of help on this. However, all purchases have to be done via our website.